CYBER999 Cyber Incident Response Center

Under the umbrella of CyberSecurity Malaysia, Cyber999 acts as the National point of contact for reporting computer security incidents and assist Malaysian Internet users in responding and resolving to computer incidents.

Computer security incidents may be reported to Cyber999 via the following channels: Online Form, Email, Phone calls and through the Cyber999 Mobile Apps.

Cyber999 also provides monthly Incident Statistics, Alerts and Advisories to warn the public and organisations with mitigation steps on the latest cyber security threats affecting the country.

Cyber999 also facilitates CSIRT Consultation to establish and enhance computer security incident response capability within organisations.

  •    National point of contact for reporting and responding to computer security incidents.
  •    Provide technical analysis of computer security incidents.
  •    Assist Malaysian Internet users in escalating abuse reports to relevant parties.
  •    Regularly warn Internet users of latest cyber threats via Alert & Advisory.
  •    Constantly share information related to current cyber threats with Internet users.
  •    Publishing monthly cyber incident statistics.

Contact

Cyber999 is a service provided for Internet users to report or escalate computer security incidents. Computer security incidents may be reported to Cyber999 via the following ways

Online Form

Click HERE to go to MyCERT Online Report Form

Email

Security incidents may be reported to MyCERT by sending an email to cyber999 [at] cybersecurity.my
Please include the following information or artifacts, if available
  • Source of attack.
  • Destination of attack.
  • Email header.
  • Log files.
  • Time of attack.

Phone Call

Office Hours: 1-300-88-2999 (Emergency: DDOS / Phishing / Data Breach): +6019 - 266 5850 (24x7)
Calls to MyCERT and the Cyber999 Hotline is monitored during the business hours (8:30 AM – 5:30 PM)

Cyber999 Mobile Apps

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CyberSecurity Malaysia is the national cyber security specialist agency under the purview of the Ministry of Digital (KD)
 
Contact Us

  • CyberSecurity Malaysia,
    Level 7 Tower 1, Menara Cyber Axis, Jalan Impact,
    63000 Cyberjaya, Selangor Darul Ehsan, Malaysia.

  • enquiry@cybersecurity.my

  • +603 - 8800 7999

  • +603 - 8008 7000

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