Our Services - CYBER999 - MyCERT

MyCERT & Cyber999

MyCERT - The Malaysian Computer Emergency Response Team

The Malaysian Computer Emergency Response Team (MyCERT) consists of specialists such as Intrusion Analysts, Malware Analysts, Application Security Analysts, and Emergency Response Professionals. MyCERT operates the Cyber999 Help Centre, a public service that provides emergency response to computer security related emergencies as well as assistance in handling incidents such as computer abuses, hack attempts and other information security breaches.

Services provided:

Cyber999 Help Centre
Assistance for Malaysian Internet Users in the detection, interpretation and response to computer security incidents.

Security Alert
Alerting Malaysian Internet Users in the event of a security breach.

Coordination of expert advice while providing remedial assistance.

MyCERT acts as an independent coordination point for affected Malaysian hosts. This makes it easier for various parties such as local and international experts, incident response teams, vendors, clients and law enforcement agencies to cooperate and conduct vital technical and remedial action at sites affected by computer security incidents.

By providing rapid response through problem analysis and solutions, MyCERT defends national interests, organisations and companies by preventing further unauthorised activities and minimising the damage sustained from attacks.

MyCERT also publishes advisories when new security incident trends appear in order to help other organisations to mitigate and reduce further threats. MyCERT plays an advisory role to law enforcement agencies and also assists them when required. MyCERT however does not play a policing or regulatory role.

MyCERT has served many industries, including banking and finance, multinational companies, government and education sectors. Various agencies have also enlisted MyCERT's services as a trusted intermediary to coordinate a response plan with various parties. These parties can include (but not limited to) Internet Service Providers, law enforcement agencies and international incident response teams.

If you are part of an organisation or a member of the public and you have issues that you would like to bring to our attention, please- report to MyCERT via e-mail, fax or telephone. MyCERTwill respond to your enquiries as soon as possible.